ORDERING & PAYMENTS
We strive to provide a smooth and convenient shopping experience. Please review our ordering and payment policy to understand how we process orders and handle payments.
1. Placing an Order
- Order Process: To place an order, simply browse our collection, select the items you'd like to purchase, and add them to your cart. Once you're ready to check out, follow the steps to complete your purchase.
- Order Confirmation: After placing your order, you will receive an email confirmation with the details of your purchase. Please review your order carefully. If any information is incorrect, contact us immediately so we can assist with any adjustments.
- Order Acceptance: Your order will be processed upon payment authorization. We reserve the right to cancel any order that cannot be processed, including but not limited to payment failures or items that are out of stock.
2. Payment Methods
We accept the following payment methods:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit/debit cards.
- PayPal: Pay securely through your PayPal account.
- Other Payment Options: We may offer other payment methods such as Apple Pay, Google Pay, or installment payment services depending on your location.
All payment transactions are securely processed using Stripe, PayPal. We do not store sensitive payment information.
3. Payment Authorization
- Order Processing: When you place an order, your payment information is securely transmitted for authorization and processing. Your payment will be deducted once your order is confirmed.
- Payment Verification: In some cases, we may need to verify payment details before processing your order. This may cause a slight delay in the shipping of your items.
4. Currency and Pricing
- Currency: All prices displayed on our website are in USD. If you are ordering from outside the United States, currency conversion charges may apply depending on your payment method.
- Taxes: Applicable sales tax will be added to your order during checkout based on the delivery address and local tax laws.
- Pricing Errors: We make every effort to ensure that pricing and product descriptions are accurate. However, if a pricing error occurs, we reserve the right to cancel or modify your order. You will be notified of any changes before processing.
5. Order Modifications and Cancellations
- Order Modifications: Once an order has been confirmed, we are unable to modify it. If you need to make a change to your order, please contact us as soon as possible and we will do our best to assist you.
- Order Cancellations: If you need to cancel an order, please contact us immediately. Cancellations can only be processed if the order has not yet been shipped. Once your order is shipped, we are unable to cancel it, but you can initiate a return according to our Return Policy.
6. Payment Security
- We take the security of your payment details seriously. Our website uses encryption technology to ensure that all sensitive information, including credit card data, is transmitted securely.
- We are compliant with Payment Card Industry Data Security Standards (PCI-DSS) to protect your payment information.
7. Refunds and Charges
- If you return an item, we will process a refund to your original payment method as per our Return Policy.
- Please note that shipping fees are non-refundable unless the return is due to a defect or error on our part.
8. Fraud Prevention
- To protect against fraud, we may require additional verification for orders that appear suspicious or involve high-risk transactions. In such cases, we may request further documentation or cancel the order if necessary.
9. Customer Support
- If you encounter any issues with your order or payment, our customer support team is available to assist you. Please contact us at Amorlioracustomerservice@gmail.com